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Dog Walking App Commission Compared — What Platforms Take from Walkers and Sitters (2026)
How much do dog walking apps take from each booking? Here's a comparison of commission and fee structures across Australian platforms — relevant for owners understanding total cost, and walkers deciding where to list.
By atticus · 5 min read · Last updated 17 May 2026
Commission structures on dog care platforms affect two groups: walkers and sitters (who take home less per booking on high-commission platforms), and owners (who pay more when sitters compensate by listing higher prices). Understanding how each platform structures its take is useful whether you're booking care or providing it.
How commission structures work
There are two ways a platform can take its cut from a booking:
Sitter-side commission. The platform takes a percentage from what the sitter earns. A sitter listing $60/night on a platform with 20% commission takes home $48. To earn $60 take-home, they need to list at $75. This is the model Pawshake and Rover use — it means listed prices on those platforms are systematically higher than what the sitter actually keeps.
Owner-side service fee. The platform adds a fee on top of the sitter's listed rate at checkout. The sitter receives their full listed rate; the platform's revenue comes from the owner. Mad Paws uses this model in part — which is why a sitter's profile price on Mad Paws isn't the owner's final cost.
Mixed models. Some platforms take cuts from both sides — a commission from the sitter and a service fee from the owner. The total platform take can be significant.
Platform-by-platform breakdown
| Feature | Platform | Owner fee | Sitter commission | Total platform take (approx) | Notes |
|---|---|---|---|---|---|
| TruePath | Transparent, shown pre-checkout | Platform retains portion | Competitive | Full cost visible before booking confirmation | |
| Mad Paws | Service fee added at checkout | Platform retains portion of listing | Varies | Fee disclosed at checkout stage, not at search | |
| Pawshake | Included in listed price | ~19% per booking | ~19% from sitter | Sitters raise prices to compensate — listed rates appear higher | |
| Rover (AU) | Service fee at checkout | ~20% per booking | 20%+ combined | US-origin model, consistent with global Rover commission structure |
Why this matters for owners
The practical effect of sitter-side commission is that you pay more for equivalent care. A sitter on Pawshake charging $80/night is keeping approximately $65 after commission. To earn $80 take-home, they need to list at $99. The owner pays $99; a comparable sitter on a lower-commission platform might list at $80 and keep most of it.
This isn't the sitter being greedy — it's the logical response to a 19–20% platform tax. But the owner ends up paying the premium without seeing the commission line on their invoice.
The owner-side checkout fee model (Mad Paws style) is more transparent in one sense — the fee is disclosed before payment — but less transparent at the browsing and comparison stage, where owners think they're comparing like-for-like prices.
Why this matters for walkers and sitters
Walkers and sitters considering which platform to prioritise make a reasonable business calculation: higher commission means either lower take-home or higher listed prices, both of which reduce competitiveness. Experienced walkers who rely on the work full-time often prioritise platforms with lower commission — they can price competitively while maintaining a sustainable income.
The consequence for platform quality: high-commission platforms may attract more casual, part-time walkers (who care less about the commission rate because it's supplementary income), while lower-commission platforms attract more professional full-time carers. This is a generalisation with exceptions, but it's a pattern worth understanding.
What to actually do with this information
For owners: look at the total cost you'll pay, not just the listed rate. Request a booking confirmation showing the full amount before completing it. When comparing platforms, compare the out-of-pocket cost rather than the sitter's listed rate.
For owners considering TruePath: TruePath's pricing is shown fully before booking confirmation. The competitive rates reflect a sustainable commission structure for full-time professional walkers — which is part of why retention and review quality are high.
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